Work with Muscle Man

There are many qualities that our team possesses that have allowed us to become Austin’s most trusted moving company.

• Time management and efficiency – Our work begins early, so you must be able to meet at our yard at 7:30 am, sometimes even earlier. Though our days don’t often last long, once in a while they can stretch up to 14 hours. If this happens, you will need to be able to keep a positive attitude.
• Attentiveness, positivity, and a good customer-facing demeanor – Moving is statistically the third stressful thing people do in their lives. You will need to be able to understand that if the customer is stressed, to not take it personally. In fact, our team is known to have the ability to lighten the mood on move days with their humor and personability. In addition, keep in mind that people are letting you into their personal space – our main goal is to make customers feel at ease.
• Humility – Our customers love us for many reasons, and one of them is that we never expect anything extra from them. Not every customer will buy you lunch, or reward you with a hefty tip – this is not something that should affect the service you provide. If the customer does choose to provide these perks, make sure to thank them.
• Willingness to learn and be coachable – You must understand that there is always room for improvement. We can show you anything you need to know how to do, such as driving 26-foot box trucks, but keep in mind that constructive criticism is not a reflection of your character.
• A team mentality – The big picture is your personal success, and the success of the company. We are a ride or die team; if you have your crew’s back, they have yours. That means managing and supervising moves, keeping morale high, and showing the customer that you care about each other.
• Going above and beyond – Muscle Man Moving & Piano Experts would not be where we are today if we didn’t put our best foot forward on every job.