COD Payment

Standard COD policy: the crew lead presents the final invoice at delivery, and the customer pays the full balance before unloading begins. Payment methods accepted vary by carrier — cash, certified check, money order, sometimes credit card (with 3-4% surcharge). Personal checks are typically not accepted at COD because they can bounce. Customers should bring the COD amount in an accepted form to delivery. The COD amount is based on the actual weight + accessorials, which may differ from the original estimate.

COD prevents customers from receiving their goods and then disputing the bill. It also protects the carrier from non-payment. However, customers should understand the COD amount before delivery — the truck cannot be unloaded without payment, which can create same-day cash-flow pressure. Reputable carriers send a final invoice 24-48 hours before delivery so customers can arrange payment.

Muscleman Elite accepts COD via cash, certified check, money order, ACH, or credit card (3% surcharge). For corporate relocations, payment terms are handled through the RMC, not the customer. We send a final invoice 24-48 hours before delivery so customers can arrange payment.

Can I pay by credit card on delivery?

Yes — we accept Visa, MasterCard, AmEx with 3% surcharge. Cash, certified check, money order, and ACH have no surcharge.