Inventory Condition Code

The crew lead or estimator notes condition codes on each item during the origin walk-through or load. The customer reviews and signs the inventory. At destination, items are checked against the same inventory; any new damage (not in the origin condition codes) becomes a claim-eligible exception.

Condition codes protect both sides. The customer is protected against being charged for pre-existing damage as if it were new. The carrier is protected against false claims for damage that existed before the move. Reviewing the codes at origin matters — disputing them later is much harder.

Muscleman Elite uses standard FIDO/ICCS condition codes on every interstate move. Customers review and sign the inventory at origin before the truck leaves. Copies of the inventory and condition codes are retained.

What if I disagree with a condition code?

Discuss with the crew lead before signing the inventory. The code can be amended on the spot if the customer and crew lead agree. Post-signature changes are much harder to negotiate.