Cartus

Cartus is headquartered in Danbury, Connecticut, and was previously owned by Realogy (now Anywhere Real Estate). It manages relocation files end-to-end: home-sale/lease-termination services at origin, destination home-finding support, temporary housing, household-goods carrier selection, expense reimbursement, and tax-gross-up calculations. The household-goods leg of a Cartus file follows a specific cadence — authorization, carrier selection from Cartus's approved list, origin inspection, written estimate matching the corporate tariff, COI naming Cartus and the employer as additional insured, Full Value Protection at the corporate standard, in-transit reporting, destination inspection, claims review, post-move cost reconciliation. Cartus is a known carrier on most Permian Basin corporate-relo files from Diamondback, ExxonMobil, and the integrated majors.

A Cartus authorization moves a household-goods job from a retail booking into a documented enterprise-grade workflow. Performance metrics (on-time delivery, claims ratio, transferee satisfaction scores) determine whether a carrier stays on the approved list. Customer-side, the Cartus arrangement means the employee's out-of-pocket is zero on the move itself — the cost is invoiced to the employer through the RMC. Disputes escalate through the Cartus counselor rather than landing directly on the employee or the mover. For employees coming into Midland on a Diamondback or ExxonMobil transferee file, recognizing the Cartus name on your authorization paperwork is a signal that the move will run on this structured lane.

Muscleman Elite is on the Cartus carrier list for Texas-origin and Texas-destination corporate-relo moves. We file COIs naming Cartus and the employer as additional insured 24-48 hours ahead of move day, run Full Value Protection at the corporate standard, support origin and destination inspections, and submit post-move cost reconciliation on the schedule Cartus requires. Permian Basin corporate-relo files — Diamondback, ExxonMobil, Chevron, ConocoPhillips, Permian Resources, Coterra — are a routine part of our long-distance work.

My transferee paperwork mentions Cartus — what do I do?

Contact your Cartus relocation counselor first; they will authorize the carrier selection. If you want to use Muscleman Elite, you can request us by name to your counselor — we are on the Cartus carrier list for Texas-origin and Texas-destination moves. The counselor handles authorization, we handle the move.

Does Cartus pay you directly or do I pay?

Cartus pays us directly under the corporate authorization. The transferee's out-of-pocket on the household-goods move itself is typically zero. Any out-of-policy charges (services beyond what the corporate tariff covers) are reviewed with the counselor before they are billed to the transferee.

How is a Cartus move different from a regular booking?

Documentation cadence is more rigorous. COI filed naming Cartus and the employer, written estimate matching the corporate tariff, Full Value Protection at the corporate standard, inspection reports at origin and destination, in-transit reporting, post-move cost reconciliation. Day-of move quality is the same as any premium move — the documentation is what differs.