Inventory Condition Symbols

Common codes include BR (broken), SC (scratched), D (dented), M (marred or soiled), CH (chipped), G (gouged), R (rubbed), W (worn), F (faded), STO (stained), and BU (burned). The crew walks through with the customer, notes each item on the inventory, and writes the appropriate codes next to any pre-existing wear. Location-of-damage abbreviations (top, bottom, left, right) are often paired with the condition code — for example, "SC top" or "D right side." The codes become the baseline against which delivery condition is compared.

The condition codes are the difference between a successful claim and a denied one. If a sofa arrives with a scratch on its top that was not on the original inventory, the new damage is documented as an exception and the claim is straightforward. If the inventory marked the sofa "SC top" at pickup, that same scratch is pre-existing and not the carrier’s responsibility. Reviewing the codes with the crew at pickup — and asking for corrections before signing — is the customer’s opportunity to ensure the baseline reflects reality. A blanket "the inventory was fine" review is not enough; specific code-by-item review is what protects against disputes.

Muscleman Elite uses the standard industry condition codes on every inventory. The crew lead walks through with you item by item, calls out any pre-existing condition aloud, and writes the code on the inventory. We ask you to review and confirm before signing. At delivery, the same codes are used to document any new exceptions before the truck leaves.

What do the most common condition codes mean?

BR = broken, SC = scratched, D = dented, M = marred or soiled, CH = chipped, G = gouged, R = rubbed, W = worn, F = faded, STO = stained, BU = burned. Codes are often paired with a location (top, bottom, left, right, back) to pinpoint the affected area.

What if I disagree with a condition code at pickup?

Tell the crew before signing. The inventory can be corrected on the spot — that is the entire point of the walk-through. Once signed, the inventory becomes the official baseline for any future claim.

Does the crew code every single item?

Every item large enough to warrant individual tracking — furniture, appliances, mirrors, framed art, lamps, oversized boxes. Cartons of contents the crew did not pack (PBO) are coded as a unit; the code applies to the box exterior, not contents.