Extra Stop Charge

Common extra-stop scenarios: a customer is moving from one home to another but stops at a storage unit to drop a partial load; a customer is moving but picks up additional furniture from a parent’s house on the way; a customer is doing a partial pack out and the remaining items go to a different destination; a designer-coordinated install where one truck unloads at two addresses on the same day. Each extra stop adds drive time, additional unload/load cycles, and (if the stop is in a different area) potential parking and access setup. The charge compensates for the time and complexity, and is typically billed as a flat per-stop fee or as the additional crew hours.

Extra stops are routine for many moves but often missed at the estimate stage — the customer thinks of the move as origin-to-destination and forgets the storage unit drop on the way. The result is a surprise charge on move day, or worse, an argument about whether the stop was always in scope. Mentioning every stop during the estimate — every address the truck will visit — lets the carrier price it into the written estimate and plan the crew time accordingly. A reputable mover asks about stops during the walk-through; the customer’s job is to disclose them all.

Muscleman Elite asks about every stop during the estimate — origin, destination, and any in-between addresses (storage units, family stops, interim drop-offs). Extra stops are priced into the written estimate before move day, either as a flat per-stop fee or as the additional crew hours required. We never charge an extra-stop fee that wasn’t disclosed in writing before move day.

How is an extra stop priced?

Either as a flat per-stop fee from the carrier’s tariff or as the additional crew hours the stop adds, depending on the carrier and the move type. Either way, the charge is on the written estimate before move day.

Do I have to mention storage drops at the estimate stage?

Yes — every address the truck will visit should be on the estimate. Missing a stop at the estimate stage almost always becomes a move-day issue. We ask specifically during the walk-through; please disclose every stop, even quick drops at a storage unit on the way.

Can I add a stop on move day if I forgot to mention it?

Sometimes — depending on the crew’s schedule for the rest of the day. We accommodate when possible and add the charge in writing before performing the extra stop. If the schedule doesn’t allow it, we let you know immediately so you can plan an alternative.