Mechanical Condition Unknown

The crew applies the U code to items the mover cannot reasonably test on-site: washers, dryers, refrigerators, dishwashers, ovens, freezers, televisions, computers, sound systems, lawn equipment, exercise machines with electronics. To verify mechanical condition, the item would need to be plugged in, run through a cycle, and inspected — which is not part of a moving service. The U code records that the item’s working state was unknown at pickup, so if it does not function at delivery the carrier is liable only for physical damage that occurred during transit, not for an electronics or motor failure that may have already existed or that resulted from normal moving stress.

The U code protects both sides. The mover is not on the hook for a refrigerator compressor that fails after the move (a known risk of laying a fridge on its side, even when handled properly). The customer is reminded to test any mechanical item before declaring valuation and to consider third-party moving insurance for high-value electronics. Items marked U are still covered for visible physical damage — a dented washer panel or cracked television screen — but not for internal mechanical or electronic failure that cannot be tied to a specific impact during the move.

Muscleman Elite applies the U code to every appliance, television, and electronic item on the inventory. We use proper handling — appliance dollies, upright transport for fridges where possible, dish-pack and double-wall cartons for electronics — but we cannot warrant internal mechanical or electronic condition. For high-value electronics, we recommend Full Value Protection plus an exception note on the inventory if there is any visible pre-existing wear.

Why can’t the crew test my appliances before loading?

Testing requires plugging in, running a full cycle, and inspecting — none of which is part of a moving service window. The U code records that mechanical condition was not verified, which is the industry-standard practice.

Am I covered if my TV doesn’t turn on after the move?

For physical damage visible on the unit (cracked screen, broken stand, dented case), yes — file a claim with photos and the BOL exception. For internal electronic failure with no visible damage, the U code typically excludes the claim. Third-party moving insurance is the route for that risk.

Does the U code apply to lamps and small electronics?

Often yes — anything with an internal mechanical or electronic component that the crew cannot test on-site. The crew uses the U code as a standard practice; ask if you want a specific item flagged differently.