UT Student Summer Storage

Booking lead time: booked in early April for a May 31 move-out. Standard same-day quote turnaround.

Move-out: 3-mover crew, 4-hour move. The 12th-floor apartment building (Skyloft) had its standard COI requirement; we filed the COI 48 hours ahead per building policy. Freight elevator pre-booked. The crew packed the residual personal items (the student had pre-packed most boxes); furniture was wrapped + loaded directly to the truck.

Truck to warehouse: the contents transferred from the truck to climate-controlled storage at our Austin warehouse the same afternoon. Inventory documented + photographed for the storage manifest. Storage rental began June 1.

Storage rate: $135/month for a 5x10 unit (sufficient for a 1-bedroom apartment's contents). 90 days × $135 = $405 in storage rental, paid upfront.

Climate control: the warehouse maintains 65-75°F + 40-50% humidity year-round. The contents stayed in inventory-organized stacks throughout the summer. No moving the contents between locations, no risk of damage from a transfer.

Insurance: the contents were covered under our standard storage-insurance during the 90-day window — small additional fee, optional.

Hands-off summer: the student went to Chicago for her internship. Two phone-check-ins with our office during the summer (we confirm storage status every 30 days for student customers). No issues.

The new building — a different West Campus high-rise the student had signed for in late spring — had its own COI requirements + freight elevator booking pattern. We filed the new COI in late July, 48 hours before the August 15 re-delivery date.

August move-in week. Mid-August on UT West Campus is the densest move-in week of the year — thousands of students moving simultaneously. We start our August move-in days at 6:00am. The reason: securing the loading zone before any other vendor arrives.

Re-delivery day: 6:00am crew arrival. Loading zone secured. Freight elevator confirmed for our window. The truck (different truck than the May move; same crew where possible) arrived from the warehouse with the same inventory + same boxes from May.

4-hour re-delivery. Contents into the new building, furniture placed in the new apartment, inventory verified against the May manifest. One box missing at inventory verification — discovered to be at the warehouse (mislabeled during May intake). We brought it to her apartment the next morning.

No second move-out fee. The same-crew rotation eliminated the typical mid-summer "we have to charge a second move-out at the warehouse to truck-it-back" surcharge that some carriers charge.

Total cost: $1,180 ($405 storage + $590 May move-out + new West Campus re-delivery in August + $50 missing-box redelivery + $135 climate-controlled storage premium). Student-tier pricing.

The student's parents (in Massachusetts) had originally been skeptical about not flying to Austin to manage the storage themselves. We coordinated phone-check-ins with them during the summer, sent photo documentation of the warehouse storage condition, and the August re-delivery confirmation.

The pattern is standard for our student-customer base. Multiple UT students book identical patterns each year — May move-out, 90-day summer storage, August re-delivery to a new West Campus address.