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CUSTOMER STORY · DELL CORRIDOR · FAMILY UPSIZE
Round Rock Dell Family Upsize
A Dell senior engineer's family upsize from a 3-bedroom Forest Creek starter home to a 5-bedroom Brushy Creek family home. Standard local move with school-year timing constraints, pool table specialty handling, and Round Rock ISD coordination.
The customer
Dell senior engineer + family of 5
- Move type
- Local intra-Round-Rock upsize
- Origin
- Forest Creek subdivision, Round Rock
- Destination
- Brushy Creek master-planned, Round Rock
- Move date
- July 2026
- Scope
- 3BR Forest Creek → 5BR Brushy Creek
By the numbers
Dell HQ
15 min commute
Round Rock ISD
Same district
Saturday
Weekend window
6 hr
Total move time
The setup
How the move started.
The engineer had spent 7 years at Dell's Round Rock HQ. Promoted to senior engineer in late 2025; the new compensation tier supported a family upsize. The household: an engineer + spouse + three children (ages 6, 9, 12).
The current Forest Creek home (a 3-bedroom, 2,100 sq ft starter that had served the family for 6 years) was traded for a 5-bedroom, 3,600 sq ft Brushy Creek home — newer master-planned construction, larger lot, dedicated playroom + home-office space.
Same Round Rock ISD school district. The kids could stay at the same elementary + middle school. The move was about space, not schools. July move-out date — between the end of the school year (early June) and the start of the new year (mid-August).
Booking
Standard same-day quote
The engineer called us on a Monday in early May 2026. The Brushy Creek closing was scheduled for July 18. The Forest Creek home was already under contract with an August 1 closing.
Same-day quote. Our estimator did a virtual walkthrough via FaceTime (the engineer had pre-recorded a room-by-room tour). Written estimate by 4pm the same day. Standard 4-mover crew, 5-6 hour move, Saturday window.
Specialty handling identified: - Pool table. A slate billiards in the Forest Creek game-room — needs slate disassembly + reassembly at destination. - Gun safe. A 1,800-lb Fort Knox safe in the basement workshop — needs specialty rigging. - Children's bedroom furniture — three sets to transfer.
No HOA pre-clearance at Forest Creek (Forest Creek's HOA doesn't require vendor pre-clearance). Brushy Creek HOA does require it — vendor list + COI. We filed both 48 hours ahead.
Date locked: Saturday July 18. Closing day at Brushy Creek.
Move day
The Saturday morning crew
7:00am crew arrival at Forest Creek. 4-mover crew + crew lead. Standard residential move-out protocol.
8:00am-11:30am: load. Standard family-house pack-out. Bedrooms loaded first (smaller items, easier to access). Living room + dining room next. The pool table disassembly happened in parallel — one crew member specialized in pool tables handled the slate disassembly while the rest of the crew loaded.
11:30am-12:30pm: lunch break. The engineer's wife brought pizza for the crew.
12:30pm-2:00pm: kitchen + remaining items. Kitchen packed last (the family was using it through Saturday morning breakfast). Final walk-through of the home with the crew lead.
2:00pm: depart Forest Creek for Brushy Creek. ~3 mile drive across Round Rock.
2:30pm: arrive at Brushy Creek. Gate clearance ready. HOA pre-approval confirmed. COI on file at the property management office.
3:00pm-7:00pm: unload + placement. Crew unloaded into the new home. Item-by-item placement based on the family's floor plan. Bedroom sets reassembled. Bed frames built. Pool table re-installed in the new game-room (slate releveled, felt re-tightened).
Specialty
The gun safe + Friday follow-up
The 1,800-lb gun safe required specialty rigging. Different crew composition than the household crew. Scheduled as a Friday morning follow-up (July 17 — the day before the main move).
Friday morning: specialty rigging crew arrived at Forest Creek. Removed the safe doors (~400 lbs lighter without). Used a heavy-duty rigging dolly. Transferred to the destination Brushy Creek basement workshop. Reattached the doors after placement.
Total Friday work: 3 hours. Safe placed before the main move. The engineer didn't have to coordinate anything beyond the doors-locked, doors-unlocked moments.
Why split into two crews? Gun safe rigging is specialty work. The household movers don't do it; the rigging crew doesn't do family-residential. Each does its thing best.
Post-move
Settling in
Family settled in over the weekend. Children unpacked their own rooms (they're old enough to enjoy the moving-in process). Wife organized the new master suite. Engineer set up his new home-office.
Sunday afternoon: punch-list crew (2 movers) returned to address minor adjustments. A bedroom dresser was placed in the wrong room — moved to the correct one. A side table was slightly leveled. A picture frame was rehung at the customer's preferred height.
Children's school transition: seamless. Same Round Rock ISD elementary and middle school. Kids continued their summer baseball/softball league at the same fields.
Engineer's commute: unchanged. Brushy Creek to Dell HQ is the same ~15 minutes as Forest Creek to Dell HQ.
Wife's first email a month later: "We thought going from 3 bedrooms to 5 bedrooms would mean a lot more cleaning. It does — but the playroom alone is worth it. The kids haven't fought over space once."
“I went with Muscleman Elite because a colleague at Dell recommended them. The whole move was 6 hours. The pool table came out the same as it went in. The gun safe was its own production but they handled it Friday so it didn't slow Saturday. Sunday punch-list crew came back to fix the dresser placement. That's the kind of service you get from movers who do this for 7-year-tenure crews instead of revolving-door labor.”
— Dell senior engineer · Brushy Creek, Round Rock
Outcome
How it landed.
The family settled into Brushy Creek. Six months later (early 2027), the engineer was promoted again. The wife joined the Brushy Creek neighborhood social committee. The children's summer sports league hosted a tournament at the local fields, and the engineer's family hosted three other families for a backyard barbecue.
The engineer referred us to two other Dell colleagues in the same year — both family upsizes within Round Rock. Both moves we handled.
Standard Dell-corridor pattern. Engineers progress through career promotions, families upsize from starter homes to family homes, all within Round Rock ISD or Leander ISD. The school-district loyalty is real. We're the moving company for this population — we don't compete with the rogue Round Rock movers because the careful customers who match our quality already know who we are.
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Family upsize within Round Rock or Cedar Park? Send the addresses (origin + destination), bedroom count, target weekend, specialty items (pool table, gun safe, piano). Same-day quote. We're the Dell-corridor mover. Licensed: USDOT 2105156 · TxDMV 006568203C.