Every Austin commercial move starts with a site survey — almost always required for buildings above 6 floors or moves over 5,000 sq ft. We walk the origin and destination with you, the building manager, and (when relevant) the IT and furniture-systems coordinators. Origin and destination get separate COIs, freight-elevator bookings, dock windows, and crew-staging plans.
Pre-move (1-3 weeks ahead): written estimate, COI filed at both ends, freight-elevator and dock booked, weekend or after-hours window confirmed, crew sized to the scope (typically 6-10 movers + 1-2 supervisors for a downtown high-rise floor), trucks staged. We coordinate with your IT team on server-and-network-gear cutover scheduling — most clients prefer to move IT last on origin day and first on destination day so the network is back up before staff arrive.
Move day: crew lead reports to building security, COI verified, freight elevator activated, dock door opened. We work the floor section by section — desks first (after IT pulls), then chairs, then storage and filing. Wrapped, labeled, loaded, transported, unloaded, placed. The destination floor walk is mapped before the move so every item has a known target.
Post-move: detailed inventory exception report, any damage documented before crews leave, follow-up walk-through 48-72 hours later, claims handled directly. We hold on to the COI for the standard 30-day window in case your facilities team needs it referenced for any building-management follow-up.
Lab + medical exceptions: UT Dell Medical, Ascension, St. David's perimeter offices, biotech tenants in the Austin Energy / Mueller cluster — we coordinate with your facility's vendor-list compliance team. Specialty handling on biological cabinets, autoclaves, lab benches, environmental chambers is in our scope. Direct decommissioning or hazmat are NOT in our scope — those are separate specialty vendors we coordinate alongside.